The aim of a campaign defined in the Customer Relations module is to collect a set of contacts (leads, prospects or customers) linked to a specific event or action carried out by the establishment.for example, a campaign may be created to collect registrations for an open day or a visit to a trade show.

In addition to collecting registrations or prior interest, you can also check the actual presence of a contact in a campaign, using the Pointing functionality described below.

Activate the Pointing functionality for a campaign

Activate the check-in function for each campaign in the settings options:

Score entry

Score entry is made from the list of entries linked to the Campaign concerned:

• Either individually, by clicking on the Yes/No check-in column (when the check-in has been completed, hovering the mouse over the Yes indicator will display the check-in date and time)
• Or grouped, by ticking several persons, then Modify and select from the Time & Attendance list

The time clock is also displayed in the CRM Customer Relations file, where it can be modified:

Extraction of clocking data

Score data can be extracted from the list of entries by Campaign:

It can also be extracted from the Lists and Searches module, via a list of Customer Relations / Campaign objects:

Data to be added "Score" :