This platform is a data processing software tool that simplifies administrative processes related to the management of Eduka Software's clients. As such, we collect certain information necessary for managing our clients and many other usual business processes. The company, as well as the platform provider, is firmly committed to following a set of good conduct rules to ensure the confidentiality of all data concerning you.

• Commitment to transparency: we detail throughout this document how data is obtained, stored, and processed concerning you.
• Commitment to security: technical and operational security measures meeting industry standards are applied at all levels of information processing, whether it is collection, storage, or backups.
• Commitment to non-dissemination: no data is automatically disseminated to providers or third parties. Some information may, however, and only with your authorization, be transmitted to providers during events such as school trips (travel agency, canteen, bus...) strictly within the needs of the event.
• Commitment to availability: from your portal, you have features that allow access to consult, rectify, delete, and export all your personal data. The contact details of the Data Protection Officer are detailed in this document.
• Commitment to compliance with legislations: our platform complies with data protection laws concerning you, particularly the General Data Protection Regulation effective from May 25, 2018.

Data Collection

We collect the following information during the prospecting of schools, for example, on the school's website or on the AEFE website:

• School email address
• School postal address
• Names of people in contact with our company
• Postal code
• School phone number
• Technical information related to the client's platforms
• The information we collect is gathered through forms and thanks to the interactivity established between you and our web application. We also use, as indicated in the following section, cookies and/or logs to collect information concerning your use of the platform.

Forms and Interactivity

Your information is collected through forms, namely:

• Application registration form
• Contact or question form on the company's website
• Other personalized forms

We use the information collected for the following purposes:

• Customer relationship management
• Contact with clients
• Administrative processing (billing, collections, ...)
• Logs and cookies

We collect certain information through logs and cookies. This mainly includes the following information:

• IP address at registration
• Pages visited and requests
• Connection time and date

The use of such files allows us to:

• Improve the service and provide personalized support
• Establish anonymous statistics

Right of Opposition and Withdrawal

We are committed to offering you the right to oppose and withdraw your personal information. The right of opposition means that users can refuse to have their personal information used for certain purposes mentioned during collection. The right of withdrawal means that users can request that their personal information no longer appear, for example, in a school mailing list. To exercise these rights, you can send a postal or electronic mail to the following contacts:

• Data Protection Officer: Yannick VANELSLANDE
• Address: 5008 Ang Mo Kio Ave 5 #04-09 Techplace II Singapore 569874
• Contact: please use the contact form available from your account
• Section: https://ccc.edukasoftware.com

Right of Access

We are committed to recognizing a right of access and rectification for persons wishing to consult, modify, or delete information concerning them. This right can be exercised either through the school's platform or by contacting the school by postal or electronic mail at the following contacts:

• Data Protection Officer: Yannick VANELSLANDE
• Address: 5008 Ang Mo Kio Ave 5 #04-09 Techplace II Singapore 569874
• Contact: please use the contact form available from your account
• Section: https://ccc.edukasoftware.com

Security

The personal information we collect is stored in a secure environment. The people working in our company, as well as the platform provider, are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following technical measures:

• Access to the platform via secure connection (HTTPS)
• Access management: only authorized personnel can view the data
• Network monitoring software, intrusion detection, and defense against viruses and Trojan horses
• Encrypted computer backups with a key known only to the platform provider and can only be restored on the original platform
• Your connection to the platform is protected by a combination of username/password and can be reinforced by using a strong authentication method (email or temporary code)
• The server hosting the platform is protected by a hardware firewall and a software firewall
• We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions.

Legislation

We are committed to complying with the following legislative provisions, both technically and organizationally:

• GDPR (General Data Protection Regulation)
• PDPA (Personal Data Protection Act)

For any questions, please contact our Data Protection Officer (DPO) whose contact information is provided in this document.