Frequently asked questions

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How can I authorize student leaders to add documents after the application has been submitted?
In the module Admission > Enrolment > Configuration, you have to check the box Add documents by student leaders

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How do I cancel a de-listing?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do I cancel a re-registration?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do I register a student "again" after he or she has been deregistered?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do you handle a student's withdrawal?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do you select students based on their schooling status?
As soon as a student is created in your Eduka database, most often through a new registration request reif the...

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How to correct inconsistent situations in registrations, re-registrations or deletions?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How to deal with a student's late arrival?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How to validate a student's registration file?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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What are the different schooling statuses for a student?
As soon as a student is created in your Eduka database, most often through a new registration request reif the...

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What are the registration situations?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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What are the situations regarding write-off?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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What do I do when users can no longer register and receive the message "The activation email could not be sent because the sending server is unreachable"?
When users register with Eduka, an e-mail containing an activation code is sent automatically. This e-mail is sent by Eduka, so Eduka must be connected to an e-mail service. The setting of the e-mail service is done from the "Configuration" module in the "E-mail and SMS accounts"...


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