Frequently asked questions

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How can I authorize student leaders to add documents after the application has been submitted?
In the module Admission > Enrolment > Configuration, you have to check the box Add documents by student leaders

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How do I cancel a de-listing?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do I cancel a re-registration?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do I handle unpaid re-enrollment files?
In order to manage re-enrollment files for families with outstanding payments, you have several possibilities: 1 - Display of a message on the re-enrollment form on the parents' side It is possible to display a block of information on the re-enrollment form presented to parents to alert them to the...

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How do I register a student "again" after he or she has been deregistered?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do you handle a student's withdrawal?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How do you select students based on their schooling status?
As soon as a student is created in your Eduka database, most often through a new registration request reif the...

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How to correct inconsistent situations in registrations, re-registrations or deletions?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How to deal with a student's late arrival?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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How to hide columns in a list in the Admissions module?
Hide columns In order to organize your lists and improve visibility according to the information you need, you can hide columns by holding down the "Ctrl" button on your keyboard + left mouse click: Then you select the columns to be hidden: In the same way, you deselect them to display them again

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How to validate a student's registration file?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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What are the different schooling statuses for a student?
As soon as a student is created in your Eduka database, most often through a new registration request reif the...

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What are the registration situations?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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What are the situations regarding write-off?
In order to prepare for the following year, the Admissions Management module allows you to set up your forecasted...

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What do I do when users can no longer register and receive the message "The activation email could not be sent because the sending server is unreachable"?
When users register with Eduka, an e-mail containing an activation code is sent automatically. This e-mail is sent by Eduka, so Eduka must be connected to an e-mail service. The setting of the e-mail service is done from the "Configuration" module in the "E-mail and SMS accounts"...


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